Editing, please!  

I'm not particularly an Anne Rice fan, but this is interesting: she's gone on Amazon and defended herself from the harsh customer reviews of her latest book, Blood Canticle. It's well known that many authors obsess about their Amazon rankings and even impersonate customers in order to challenge reviews they're not happy with -- remember the flap when a glitch at Amazon Canada briefly published reviewers' true identities? But I haven't heard of such an openly defensive move from a respected author before, and it strikes me as a major retreat, one that just puts more power in the hands of largely unaccountable customer reviewers. This advice wasn't written by or for Rice, but she'd do well to read it, both for inspiration and ammunition.